How Escrow Protection Works
A straightforward process designed for security and transparency
Agreement Establishment
Buyer and seller define the transaction terms: item description, price, delivery method, and timeline. Both parties accept the escrow terms.
- Clear specification of goods or services
- Mutually agreed delivery conditions
- Inspection period definition
Buyer Funds Deposit
Buyer transfers the agreed amount plus service fee to SecureEscrow's protected trust account. We verify receipt and notify the seller to proceed.
- Multiple payment options including M‑PESA
- Immediate verification of funds received
- Seller notification to begin fulfillment
Seller Fulfillment
Seller delivers the product or completes the service as agreed. For physical goods, tracking information is provided.
- Shipment tracking integration
- Delivery confirmation required
- Inspection period begins
Buyer Inspection and Release
Buyer examines the item or completed service. Upon satisfaction, buyer authorizes release of funds to the seller.
- Defined inspection period (typically 48 hours)
- Option to accept or raise concerns
- Funds released within 24 hours of approval
Ready to transact with confidence?
Start your first protected transaction today
Begin Escrow Agreement